Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via LBC AND JAM GLOBAL EXPRESS. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

RETURN AND EXCHANGE

Returns will only be accepted within 2 days from the day you receive the item

• We strictly do not accept returns or exchange.

• We check each and every item before shipping.

• On the rare occasion that there is damage, kindly do let us know immediately.

• We only acknowledge damages 2 days after order is received.

• We are not liable for damages while thru shipping/transit.